Revistes Catalanes amb Accés Obert (RACO)

Feedback and feedforward: focal points for improving academic performance

María José García Sanpedro


The effective integration of competencies in university programmes follows a holistic and diversified
assessment model and the educational potential development of students’ assessment results.
This work questions: how are students informed about the results of their learning? Specifically, it aims to
understand students’ and professors’ perspectives about the use of learning results and the strategies that are
promoted in the practice of improved use of their educational potential.
The results described are derived from a case study on 12 degrees adapted to the EHEA. Although feedback and
the feedforward are strategies for informing students about their learning results, the results of the study show
that their use is not entirely generalised and frequently only inform the grades obtained. Students identify the
difference between knowing the grade and obtaining feedback. The tutorial dimension is also valued positively
when students are informed about the results of their assessment. However, it seems that use of the
educational potential is pending. The students say that the tutorials and the follow up through continual
assessment helps to reduce failure. Also, the faculty identifies that reflection about the results obtained is very
much linked to metacognitive reflection, although it is not generalised in practice. The students recognise the
limitations and the work load involved for the professor to individually monitor them. The study is concluded
with the need for systematically incorporating feedback and feedforward in teaching practices and offers
guidelines for orienting these strategies towards improving academic performance.

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