Design of demand driven return supply chain for high-tech products
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hdl:2099/12187
Tipus de documentArticle
Data publicació2011-09
EditorSchool of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC)
Condicions d'accésAccés obert
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Reconeixement-NoComercial 3.0 Espanya
Abstract
Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products.
Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model.
Findings: Uncertainty is an important characteristic of reverse logistics networks, and the level of uncertainty increases with the decrease of the products’ life-cycle.
Research limitations/implications: Some of the objective functions of our model are simplified to deal with non-linearities.
Practical implications: Designing after-sale services networks for high-tech products is an overwhelming task, especially when the external environment is characterized by high levels of uncertainty and dynamism. This study presents a comprehensive modeling approach to simplify this task.
Originality/value: Consideration of multiple objectives is rare in reverse logistics network design literature. Although the number of multi-objective reverse logistics network design studies has been increasing in recent years, the last two objective of our model is unique to this research area.
CitacióAshayeri, Jalal; Tuzkaya, Gülfem. Design of demand driven return supply chain for high-tech products. "Journal of Industrial Engineering and Management", Setembre 2011, vol. 4, núm. 3, p. 481-503.
Dipòsit legalB-28744-2008
ISSN2013-0953
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