Revistes Catalanes amb Accés Obert (RACO)

Financial inclusion in Colombia: A scoping literature review

Ulf Thoene, Álvaro Turriago Hoyos


Purpose: The paper provides an extensive, comprehensive and up-to-date qualitative scoping
literature review of financial inclusion and other related concepts, and focuses in particular on
the Colombian context, and the accessibility as well as barriers to banking services. It structures
the themes and dimensions of scholarly debates on financial inclusion in the literature
highlighting avenues for future research to fill various gaps.
Design/methodology: This scoping literature review rigorously identifies the most relevant
research and variables pertaining to financial inclusion and social innovation.
Findings: Based on a scoping literature review, a comprehensive framework of key concepts
of financial inclusion, scholarly contributions, countries and variables is presented.
Research limitations/implications: Owing to the methodological approach of this paper
and its rather theoretical nature, this research seeks to enrich scientific debates pertaining to the
empirical data displayed, especially on the case of Colombia.
Practical implications: The most central variables that are linked to the theme of financial
inclusion are explored, and hence this paper forms a basis for future qualitative and quantitative
Social implications: This research article contributes to public policy making on financial
inclusion aimed at reducing levels of socio-economic inequality. Originality/value: In business and management research a degree of conceptual confusion
prevails on the theme of financial inclusion. This paper attempts to clarify different types of
variables and one country specific case to provide more solid analytical tools for scholars and

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