Revistes Catalanes amb Accés Obert (RACO)

La importancia de los mecanismos de coordinación organizativa en la excelencia del sistema español de trasplantes

Carmen de Pablos Heredero, David Lopez Berzosa

Resum


Purpose: To analyze from an organizational perspective the main critical success factors in the National Transplant System.

Design/methodology: Deep interviews with different managerial positions at the system, the National Transplant Organization, coordination units at hospitals and local coordination authorities.

Findings: Description of the National Transplant System from a process orientation and analysis of the critical key coordination factors in the final success.

Research limitations/implications: Difficult access to quantitative data.

Practical implications: The knowledge and spread of the managerial factors that make of the Spanish National Transplant System a worldwide reference.

Social implications: To identify and explain a managerial system of excellence that can be an example for other contexts, countries, regions, social realities, etc.

Originality/value: To show the success of the system from the organizational perspective.

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